Google Nest Community

my iq camera is dead how do i get it repaired or replaced

Nest Doorbell Peeling

Hello, my Nest Hello doorbell’s outer layer has started to peel and it looks crusty and hard. This is an cosmetic issue and I know it has nothing to do with the peel you’re supposed to remove during installation as I have did that. I’ve had this door...

New Battery operated Nest Camera

Very Disappointed, I have 7 Nest Cam IQ cameras and just bought the new battery operated Nest Cam. I simply love the Nest Cam IQ cameras, I like the ease use with the Nest App, and having Google home as a backup. HOWEVER, with the new battery operate...

He said she said

I've had a Nest Thermostat for years, just purchased a doorbell (battery), and (2) cameras. I had to update software, and was able to connect the Thermosat to Google Home. When I try to connect the doorbell, it says this needs to be done on Nest App....

Nest Doorbell -wired

My phone that was connected to my nest wired doorbell drowned in my pool and will not come back to life. How do I connect my nest doorbell to my new phone if I'm unable to remove it from my old phone? Everything I've searched is telling me that's wha...

Nest doorbell lens

Our new Nest Doorbell (Battery) fell on the pavement and the lens shattered. Is there a way to replace the lens? Or somewhere where it can be sent to get repaired?

Nest outdoor IQ camera microphone failed

Evening, I have had an Outdoor IQ camera less than a year and all of a sudden the microphone has packed in and will not come back on following restarts etc. Has anyone else had this? and how do you contact nest for a replacement? Or to get it fixed? ...

Nest indoor wired cam factory reset won’t work

Trying to do initial set up of wired indoor nest cam. It keeps giving random (and different) errors. Have tried to factory reset, but it won’t even do that. Light flashes blue and then eventually turns yellow (not flashing) for a few seconds before r...

Nest camera offline with a green light.

Installed unit, it worked for about a month and then went offline a couple weeks ago, just on it's own. No network outage, nothing. Just *poof* offline. Powered cycled the unit and it came back on for about an hour then went offline again. Has been o...