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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1544 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17642 Views
  • 0 replies
  • 7 kudos

Nest Floodlight with Camera (hardwired)

Why after calling 2 electricians in and spending over 300.00 for 2 service calls and all wires are CORRECTLY Wired is this camera showing idle and then a battery percentage. Google support was no help and then stated i registered the serial number as...

Jp1269 by • Community Member
  • 7959 Views
  • 27 replies
  • 0 kudos

Notification video clip not working

my google nest notification always had the video clip in the notification because I paid for the subscription for that reason... but after this new update with my samsung s21, i can no longer seee the video clips but my brother's iphone still works. ...

Bbluu0310 by • Community Member
  • 888 Views
  • 4 replies
  • 0 kudos

Resolved! New router and unable to connect outdoor camera to wifi

Hi.I've installed a new Virgin router and set the wifi configuration to be the same as my old router, but my Nest Outdoor camera (cabled) wouldn't connect to the wifi. I followed a post to remove the device and re-add but it always fails with a C324 ...

markip81 by • Community Member
  • 3262 Views
  • 8 replies
  • 0 kudos

Camera replacement

Over the years I have purchased Nest products including the old Dropcam cameras.My first Dropcam camera finally died and needs to be replaced. I was told by Nest that my only option is to buy a new camera at full price. Having been a loyal customer a...

byfield by • Community Member
  • 618 Views
  • 1 replies
  • 1 kudos

Nest Aware "Upgrade"

Nest Aware "upgrade" is a COMPLETE rip off!!! I was paying $8 for 2 cameras with my 24/7 feed now I have to pay $12 to get the 24/7 because it's not available with $6 of course. No where does it say it would downgrade or remove features. It promotes ...

Tye by • Community Member
  • 1742 Views
  • 7 replies
  • 1 kudos

Problem mounts for camera

I’ve ordered two outdoor cameras some time back and just recently ordered new ones. I was surprised to find the mounts in the box as in my first order from years back never included something to hold the camera in place. Where can I get these mounts?...

No mounts available

I’ve ordered two outdoor cameras some time back and just recently ordered new ones. I was surprised to find the mounts in the box as in my first order from years back never included something to hold the camera in place. Where can I get these mounts?...

Nest Wired Camera started going offline

Have one of those networks that changes on it's own from 2.4 to 5g, impossible to isolate the bands or set-up guest networks. Set up new wired camera, worked great for a month and in the past 4 days it has gone offline twice for more than 12 hours ea...

corenp by • Community Member
  • 785 Views
  • 3 replies
  • 0 kudos

Saving close in area of clip--without NEST word in clip

When saving a video clip, does anyone know how to save just an area of a clip? Someone stole a Christmas tree from our front yard and I can't seem to save that area of clip only. When I try, I get a picture on picture in that area that blocks the vie...

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