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Nest aware

rizfitpete
Community Member

Hi, I just signed up for Nest aware.  I was wondering if the camera keeps a history before you have a subscription.  I lost my old dog the Friday before Thanksgiving and didn't have a subscription and didn't think about the camera til now.  I was wondering if now that i have a subscription if there is any way to access video history or if it is gone for good.  Thank you,  Pete

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. @MplsCustomer is correct, and thank you for linking those threads. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.