cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 61 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15820 Views
  • 0 replies
  • 6 kudos

Resolved! Google Nest Doorbell no history

I recently installed a Google Nest doorbell (Battery). In the Home app, on the first few days, it showed brief video clip history of when people came to the door or dropped a package. It now deletes them within only a couple of hours. Is there a fix ...

THADBG by Community Member
  • 1080 Views
  • 4 replies
  • 2 kudos

Nest Aware on Google Home

Hello,I recently purchased the Nest outdoor camera (battery) and I was only able to add it to the Google Home app, not to the Nest app (which already shows the 5 other Nest cameras I have) so now I can only view all 6 cameras only on the Google Home ...

Marina1 by Community Member
  • 1422 Views
  • 4 replies
  • 1 kudos

Google Nest Help promised an answer—never came through

Case ID: 2-8938000036087I called on an issue on b 19. After reviewing the issue, the support rep I spoke with promised me an email response with the resolution within 24-48 hours. It’s now been 10 days. Still no reply. Here’s the original issue: I ha...

Jay3361 by Community Member
  • 794 Views
  • 5 replies
  • 0 kudos

Nest Doorbell Battery - No Power or Lights

Bought 9th October 2021 - has been working great for the last 2 years. Noticed yesterday, that it wasn't working. Took off to charge. No lights when charging. Left on charge over 5 hours - still no lights. Mounted back on metal plate - no life. Googl...

pt44 by Community Member
  • 716 Views
  • 3 replies
  • 0 kudos

Nest Footage Lost when Renewing Subscription

I had footage on my nest app that I am now needing from a previous date. I had a subscription for google nest that would save events. I upgraded this subscription to be 24/7 and now all the footage from before I upgraded is gone. When I go back to be...

JackR16 by Community Member
  • 412 Views
  • 1 replies
  • 0 kudos
to vote