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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Broken Doorbell Lens

Hello. I finally got around to installing my doorbell recently and it fell off of the mount and landed on the lens. Can you please help me figure out how to order a replacement lens or go about getting it fixed. I've only had it up for a week

Sechisho by • Community Member
  • 364 Views
  • 6 replies
  • 0 kudos

Nest Doorbell Gen 2 - Chime before setup

I am installing the Gen 2 doorbells on New Construction. At Rough we run the wires. At trim we install Transformer/Chime and doorbell. I'm having to make an additional visit onsite after the homeowner has taken possession, is there a way to avoid thi...

My cameras detect my dogs as (Person)

My cameras detect my dogs as (Person) and alerts for both indoor and outdoor cameras. And also a car as a (Person) on my driveway camera, which technically is a person but not the car. Both wired and older Nest products. Is Nest planning to update th...

Bea13 by • Community Member
  • 384 Views
  • 3 replies
  • 1 kudos

Google Nest Battery Doorbell: Latch Stuck

The latching mechanism on my Google Nest Battery Doorbell is stuck after I've removed it from the mount to charge the battery. I cannot get it unstuck and therefore am unable to mount it again. Please advise as soon as possible.

Door notifying

I just transitioned from the Nest app to the Google app, and I no longer get notifications when someone is at my front door. Please abvise

Rust by • Community Member
  • 287 Views
  • 4 replies
  • 0 kudos

Nest Hello lens fallen out

The lens on my Nest Hello has fallen out and will not stay in when I try to place it back? Is there a recommended way of restoring it, or does the whole unit simply need replacing (which would be a waste!)?

petecloss by • Community Member
  • 331 Views
  • 4 replies
  • 0 kudos

Cameras & Wifi

Hello… I’ve read a few posts about cameras going offline, and there doesn’t seem to be any resolution on those.I’m having the same problem and bought another camera (different maker), connected it to the same wifi, and … they both went offline at the...

rodcu by • Community Member
  • 390 Views
  • 6 replies
  • 0 kudos

Nest Doorbell Battery ridiculously long delay

Yes, another complain, from another person. There is a 7s delay, even longer when someone rings the door. I'm losing my patience with google to fix it. It is ridiculous to sell a faulty product. At one point I had a problem with the doorbell not fitt...

brodadski by • Community Member
  • 902 Views
  • 12 replies
  • 5 kudos

Google Nest outdoor/indoor cameras.

Hi Google Nest.I love my google nest cameras, all 6.My question is, have you begun an update to let indoor outdoor cameras have access to full history on PC like Windows yet? I am just curious. I understand how to use the phone app and I am a current...

PEM by • Community Member
  • 663 Views
  • 13 replies
  • 0 kudos

Doorbell (wired) Phone alerts and sounds

Just installed a wired doorbell. The chime at home works just fine, but I am so frustrated that the alerts I get on my Iphone can not be changed to a louder and longer alert. Please tell me this can be changed. Thanks

Dougmart by • Community Member
  • 249 Views
  • 2 replies
  • 0 kudos
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