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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 333 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16168 Views
  • 0 replies
  • 6 kudos

Can’t remove Doorbell from app to start again

Hi, i tried to set up my camera and the app crashed half way through the doorbell is lit up blue it’s on my app as a camera but if i click on it its all blank and the app is just bland. I think I need to remove the camera but it just spins endlessly ...

Rmcg2 by • Community Member
  • 1512 Views
  • 9 replies
  • 0 kudos

Resolved! Reconnection of Nest Doorbell after installing new modem

In Sept 2023, Miklassy posted an issue almost identical to what I'm experiencing. I tried all of the suggested fixes that were offered and nothing has worked. I note that during the set up where I've scanned the QR code, it instructs me to plug in th...

WayneN by • Community Member
  • 776 Views
  • 3 replies
  • 0 kudos

Camera - Outdoor Wired- Power Issue

Nest Outdoor cameral is connected with Nest power adapter and hard wired to 120v. Test with multimeter shows 15 volts at the connection that magnetically attaches to the camera.Home app shows it is plugged in an it works. But in 8 hours the batter is...

mth123 by • Community Member
  • 2693 Views
  • 9 replies
  • 1 kudos

Move camera to new Google Home

I transferred my Nest Outdoor Camera from the Nest app to the Google Home app. I then removed it from the Google Home app. I’m now trying to set it up in a different Google Home account that’s under the same email address. (Aka I have two Google Home...

Steve82 by • Community Member
  • 1973 Views
  • 8 replies
  • 0 kudos

Resolved! Free replacement camera

Drop Cam Replacement OfferI received an email on 2/29/2024 today informing me about my free Drop Cam replacement. When I click on the link on either email, I get directed to the website to buy a Drop Cam and on the checkout page, I'm being charged $1...

danaw007 by • Community Member
  • 1241 Views
  • 5 replies
  • 1 kudos

Resolved! Drop Cam Replacement Offer

I received an email on April 7, 2023 and another email today informing me about my free Drop Cam replacement. When I click on the link on either email, I get directed to the website to buy a Drop Cam and on the checkout page, I'm being charged $107.7...

Vincefont by • Community Member
  • 45766 Views
  • 248 replies
  • 2 kudos

Resolved! I have two drop cams to replace, but the store is only offering me one replacement nest cam

HI, I'm trying to replace my two drop cams that are EOS, and the promotion says it'll cover up to 2 dropcams per household, but when i go into the store to redeem the offer that was emailed to me, i can only chose qty 1 nest cams. Can someone please ...

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