Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Can't perform hard reset on Google outdoor camera

We recently switched our WiFi and in an attempt to update the WiFi on our cameras, I removed them from our home. I haven't been able to add them back after factory resets, turning them on and off, resetting the router and or moving closer to the rout...

Saving footage that isn't listed as an event

Hi,I am unable to save footage recorded last night. If I scroll back I can see where it recorded the footage but it is not being listed as an event. I subscribed to nest aware this morning to see if this would help but hasn't. The footage is only abo...

DropCam and NestCam history

Hello. Recently, my NestCam Outdoor quit recording 10-day video history. On the same account, my Dropcam and Dropcam Pro and Dropcam HD continue to work fine. I have a subscription to Nest Aware. Any thoughts are appreciated. I've tried to upgrade to...

Resolved! Nest Aware 24/7 timeline not visible in Google home app

Hi,I have a nest aware premium plus subscription which allows me to save clips AND 24/24h feed for 10 days.For my cameras in the nest app there is no problem, i can see the history.But google has recently migrated some devices such as the Nest cam wi...

Resolved! How can I replace the battery of the Nest Doorbell (battery)?

Recently my Nest Doorbell's battery has been lasting for a few days and charging takes hours.I believe that the battery may be damaged and I want to check it.

bought two new Nest Cam (battery) and neither will connect.

Both keep coming back to "Try moving closer to your Nest Cam (battery). My phone is right next to it.All other devices are fine.Network is up.Are these broken?

Resolved! Nest hub connect to nest doorbell

Hi I have a google hub 2nd generation and wondering if I bought the battery operated nest doorbell does it connect ok to it? Will it chime in the hub and video of who is at the door appear. thanks

Resolved! 24/7 Gaps but Events Still Recorded

Recently, I’ve noticed gaps in my 24/7 recordings. Initially, I assumed that there was a Wi-Fi connection issue. However, the Wi-Fi signal is strong at the camera’s location AND at the same time that the 24/7 gaps are present, there are event recordi...

Cam suddenly can’t find wifi network

We have five Nest cams and they were all working just fine. Then tonight one cam went offline. I tried the usual things to get it back online, nothing worked. It can’t find our wifi network. I switch to power cords with another nest cam to see if tha...

Camera upside down

We had our best camera door bell installed but when we look through the ap the camera is upside down and no way on the ap to change it.

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Can't perform hard reset on Google outdoor camera

Saving footage that isn't listed as an event

DropCam and NestCam history

Resolved! Nest Aware 24/7 timeline not visible in Google home app

Resolved! How can I replace the battery of the Nest Doorbell (battery)?

bought two new Nest Cam (battery) and neither will connect.

Resolved! Nest hub connect to nest doorbell

Resolved! 24/7 Gaps but Events Still Recorded

Cam suddenly can’t find wifi network

Camera upside down

No nest doorbell notifications

Google Nest Camera has died

unable to share not recognizing password

Help with setup

Nest Doorbell Battery- Stopped powering on

Unable to reconnect Nest Cam Indoor 1st Gen

Replacement magnetic mount for outdoor wired nest ...

nest Outdoor Cam

How to disable enhance zoom

Create your own event.