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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 332 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16168 Views
  • 0 replies
  • 6 kudos

Dropcam Pro redemption scam - beware of buying Google products

After a few years of using my Dropcam Pro as a baby monitor, I finally found the perfect way to repurpose it after my kids got older: my aging mother in law lives far from us so I thought I could install it in her home so our family could easily get ...

holly by • Community Member
  • 576 Views
  • 0 replies
  • 1 kudos

Wired nest doorbell failure

I have a wired Nest doorbell that has now gone offline. It has had issues in the past but eventually did come back online. I tried every possible fix and went through Google support to no avail. The unit is about 2 years old but I was told they would...

Indoor chimes unable to activate in Google home.

Hi,My Google doorbell 2nd generation batteri has changed setup. I am now unable to set the indoor chiming to on.So now the doorbell only rings outside and not inside.The first time I installed / setup the doorbell it worked find with this feature. No...

Ahvang by • Community Member
  • 1776 Views
  • 4 replies
  • 0 kudos

Google chat support is not useful

I have been trying to get promo code from support to order my nest camera. I got two cameras and the promo code I got did not let me order 2 dropcam. So I reached to support at customer care. After chatting me for 2 hours they simple said u should tr...

Cannot accept Terms when adding Nest Doorbel

Hello,I bought a Google Nest Doorbell with battery, I'm currently trying to add it to my Home but i only get to the point where i need to accept the additional Terms for Nest, but when pressing Accept, i always get a timeout with "deadline exceeded a...

Warranty Issues (2)

Hi there, I posted a thread before that now seems to be locked. I'm having issues contacting warranty and have just been going around in circles with Google. Seems like there is no warranty process for defected products.(1) submitted a claim, was cal...

Kih by • Community Member
  • 1237 Views
  • 8 replies
  • 0 kudos

Terrible software. Terrible battery cameras'

I have upgraded to the 10-day constant recording. Guess what it's not doing?These horrible cameras and horrible Google home software has been a nightmare since I bought the first battery camera. This has been a costly mistake on my part to trust a la...

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