Camera Performance Improvements in the Google Home app Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Hello Doorbell first generation live video not working
As of Wednesday (February 28th) the live video (camera) on my Nest Hello Doorbell (first generation) has stopped working. This is the second Nest Hello Doorbell I'm on (the first one took on physical damage from the elements) and after going back-and...
Resolved! Google nest doorbell repair
Hi my google nest doorbell needs repairing. The release button that clips into the mount has got stuck in and i cant get it to come out again. Otherwise the device is working perfectly.Do google offer a repair service/ other places to get it repaired...
Resolved! Adding new indoor gen2 cameras to my nest app and Nest Aware account.
Hello, I recently added 2 new indoor wired Gen2 cameras to my home, but after adding them I cannot figure out how to add them in my Nest app and also how to view recorded videos from my Nest Aware Plus subscription. I can see all of my cameras togeth...
Nest Hello 1st Gen Wired can't connect to wifi
I have had this for about 4 years now. Last night I noticed it wasn't streaming. -Blue circle constantly going, black screen in the near app.-noticed in the app history it was dropping connection a ton for the previous 12 hours.- has power, house doo...
Nest indoor outdoor won't reconnect after removing won't add to Home
I'm not getting started * but having issues reconnecting an outdoor cam via GH app after removing it from my GH bc it was glitching with a full battery. Takes forever to go through Adding process (10 minutes) then indicates uh oh something went wrong...
Promo code not accepted for drop cam replacement.
Does anyone know how to get the free camera from the dropcam replacement program. I have talked to 6 different people at google and they give me directions and promo codes to use and none of them work!…I have sent over 15 emails and spent over 75 min...
Nest wired 2nd gen doorbell recordings not showing
I’ve got a Nest wired gen 2 doorbell and cannot view any recorded clips or go live. The doorbell is on and recording but all the clips show “the video isn’t available yet try again later”. The push notifications aren’t working either and im sure it’s...
Old Google Nest cameras notifications in home app
Hello,This is a common issue with a lot of google nest cam users.I have many of the old Google Nest cams mixed with newer battery model. In order to use all of them in the same app I am using the Google Home app (IPhone and Ipad) as the Nest app does...
Nest Camera charging very slowly.
I have 2 cameras and both have the same issueWhen I charge my outdoor nest cam battery, it takes a very long time to charge to 100% and my app tells me that it is charging slowly and that I should use the supplied cable and charger for a fast charge....
Changed internet providers camera and doorbell won’t connect to new internet
Have a camera and doorbell that were connected to the previous internet provider, I just changed internet providers and can’t get the camera and doorbell to connect to the new internet provider.
