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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 212 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15928 Views
  • 0 replies
  • 6 kudos

Resolved! Google nest doorbell repair

Hi my google nest doorbell needs repairing. The release button that clips into the mount has got stuck in and i cant get it to come out again. Otherwise the device is working perfectly.Do google offer a repair service/ other places to get it repaired...

Nest Hello 1st Gen Wired can't connect to wifi

I have had this for about 4 years now. Last night I noticed it wasn't streaming. -Blue circle constantly going, black screen in the near app.-noticed in the app history it was dropping connection a ton for the previous 12 hours.- has power, house doo...

bch by Community Member
  • 494 Views
  • 1 replies
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Promo code not accepted for drop cam replacement.

Does anyone know how to get the free camera from the dropcam replacement program. I have talked to 6 different people at google and they give me directions and promo codes to use and none of them work!…I have sent over 15 emails and spent over 75 min...

Nest wired 2nd gen doorbell recordings not showing

I’ve got a Nest wired gen 2 doorbell and cannot view any recorded clips or go live. The doorbell is on and recording but all the clips show “the video isn’t available yet try again later”. The push notifications aren’t working either and im sure it’s...

Old Google Nest cameras notifications in home app

Hello,This is a common issue with a lot of google nest cam users.I have many of the old Google Nest cams mixed with newer battery model. In order to use all of them in the same app I am using the Google Home app (IPhone and Ipad) as the Nest app does...

Jpgalop by Community Member
  • 783 Views
  • 3 replies
  • 2 kudos

Nest Camera charging very slowly.

I have 2 cameras and both have the same issueWhen I charge my outdoor nest cam battery, it takes a very long time to charge to 100% and my app tells me that it is charging slowly and that I should use the supplied cable and charger for a fast charge....

Wadiwala by Community Member
  • 2682 Views
  • 2 replies
  • 3 kudos
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