Replacement for my Dropcam

[Cindyh]

I talked to a representative at the beginning of April when my Dropcam was no longer going to work. He took all my information and was sending me a replacement camera. I still have not received one. Please let me know how to get a replacement or when it is coming?

Cindy Holmes

[aperezdeleon]

Hi there Cindyh,

Thanks for letting us know about this situation in our community.

I understand that waiting for a replacement can be frustrating, especially when you need the item right away.

To help us get you back on track as quickly as possible, please fill out this form. Doing so will provide us with the necessary details about your situation and allow us to reach out to you directly to discuss a resolution. 

Please let me know once you've filled it out. We'll keep an eye on your response.

I appreciate your understanding.

Regards,

Angel.