01-30-2023 10:18 AM
I managed to misplace my mount for the wireless outdoor camera. Is there a way to get a replacement?
Thanks!
01-30-2023 10:21 AM
Hey there,
Sorry to hear you're experiencing this, I can imagine this has been stressful for you. Please fill out this form, and a higher tier of support will reach out to you with next steps. As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement, We're sorry for the inconvenience.
Best regards,
Brad
02-02-2023 10:52 AM
Hi there,
Just checking in to see if you have had the chance to fill out the form I sent. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
02-03-2023 10:56 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad