Cameras offline when traveling

[Taracat]

I am traveling out of state for a week and my cameras are offline. What's the point if having security cameras if I can't see what's happening.

Is there a way to reconnect the cameras?

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine this has been quite frustrating to deal with when you aren't near the camera. I am afraid, however, there is no such option for a remote restart feature. The device needs to be restart or factory reset in person. Please let me know if you need further assistance. 

Best regards, 
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad