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Setting up a new camera (doorbell) differed Wi-Fi

A-Sheppard
Community Member

I’m trying to set up my best door bell but it won’t connect. I have another nest cam set up on a different Wi-Fi and it keeps trying to setup using that Wi-Fi, this isn’t possible as it’s at a different location? How do I bypass the setup from choosing the other nest cam at a different location? 

5 REPLIES 5

EmptyNester
Silver Product Expert
Silver Product Expert

HI A-Sheppard,  I'm an end user like you.  The first thing that comes to mind is power down that other nest camera for a few minutes and they try again.  Hopefully it will not see that camera anymore and it will let you continue with the setup.    Once finished power the other camera back up.

Please report here if that works or not.

Thanks for the advice. I tried powering down the other nest cam unfortunately it still tried yo search for it. 
i actually set up a new home and then it worked. 
thanks for help tho. 

EmptyNester
Silver Product Expert
Silver Product Expert

Glad  you got it worked out but how frustrating.

SteveT1
Community Specialist
Community Specialist

Hey folks,

 

Thanks for chiming in and I appreciate your help @EmptyNester. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.

 

Best,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve