04-14-2022 06:16 AM
I’m trying to set up my best door bell but it won’t connect. I have another nest cam set up on a different Wi-Fi and it keeps trying to setup using that Wi-Fi, this isn’t possible as it’s at a different location? How do I bypass the setup from choosing the other nest cam at a different location?
04-14-2022 09:14 AM
HI A-Sheppard, I'm an end user like you. The first thing that comes to mind is power down that other nest camera for a few minutes and they try again. Hopefully it will not see that camera anymore and it will let you continue with the setup. Once finished power the other camera back up.
Please report here if that works or not.
04-17-2022 08:11 AM
Thanks for the advice. I tried powering down the other nest cam unfortunately it still tried yo search for it.
i actually set up a new home and then it worked.
thanks for help tho.
04-17-2022 02:53 PM
Glad you got it worked out but how frustrating.
04-18-2022 07:21 PM
Hey folks,
Thanks for chiming in and I appreciate your help @EmptyNester. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.
Best,
Steve
04-19-2022 07:24 PM
Hi there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Regards,
Steve