Setup custom notification sound Google Nest Hello Doorbell on Andriod phone

[gdk771]

I have a Galaxy A15 running Android version 15.  I have the Google Nest app installed and cannot seem to find the setting to change the doorbell alert notifications to a different sound.  It currently alerts me with the same default Android sound as texts, etc and I want a different notification sound.

I looked in notifications settings in the Nest app itself as well as the Android OS settings>apps>Nest but I can't seem to find a menu to change the sound alert notification.  All I can see is a way to turn notifications on or off.  Could someone please tell me where this menu is located?

Thanks

[MplsCustomer]

@gdk771 

We don't have an Android phone, but this thread from 3 years ago supposedly provides a way to do this on an Android phone:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Custom-Notification/m-p/87642

[gdk771]

I tried going to that menu but there is no option to change ring alert tone there.  See attached screen shot.  Thanks for trying to help however..

[gmelanymelissa]

Hi gdk771,

Thanks for reaching out to the community. I understand you're looking to change the notification sound for your Nest Hello on your Galaxy A15 phone. I appreciate the steps you've already taken. I'm happy to help!

The ability to customize notification sounds for the Nest Hello is not managed within the Nest app; instead, this setting is controlled by your phone's operating system. To ensure you receive the most effective assistance with this inquiry, we recommend reaching out to Samsung support directly. They have the necessary expertise to troubleshoot and resolve this concern. You can find their official support page here: Samsung Support.

I know that having the ability to customize doorbell notification sounds directly within the Nest app would be a useful feature to enhance your experience within the Google ecosystem. However, we're always looking for ways to improve and appreciate your feedback, as it helps us to continue improving our products to meet your needs.

@MplsCustomer, thanks for jumping on this.

Let me know if you have any other questions.

Best regards,

Melany