06-17-2022 04:00 AM
Can I only review sound from video history? All events shows up lumped together and it's not specific enough. I have to scour through the entire footage and look under "event details", and even then sound hasn't shown up as its own category.
06-22-2022 08:26 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Best Regards,
Brad
06-24-2022 07:11 AM
Yes please, if you are able to. Thanks. I'm getting used to the interface but am more familiar with the previous Nest version.
06-24-2022 08:13 AM
06-27-2022 08:23 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.
Best regard,
Brad
06-27-2022 08:44 AM
Not sure what subscription I have but I believe it lets me see history for 30 days. Not a huge deal, as I've already gotten used to the interface.
06-27-2022 08:49 AM
@WenWen
Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.
Best Regards,
Brad
06-30-2022 08:51 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.
Best regards,
Brad
07-01-2022 08:52 AM
Hey folks,
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad