02-11-2022 06:22 AM
Is there a way to trace a camera that was stolen or when the thief tries to bring it online?
02-11-2022 07:02 AM
Hi Shunter2540,
Sorry to hear somebody stole your camera. There isn't a way to trace it but check out this help article from Nest. What to do if your Nest cam or doorbell is stolen - Google Nest Help
With a police report Nest can help you replace certain devices. Hopefully that will help.
Jill
02-22-2022 05:26 AM
Hey folks,
Thanks for answering, JillG.
Shunter2540, so sorry to hear about this unfortunate incident. What type of Nest camera is this? Also, just as JillG had suggested, have you had the chance to file a police report?
Best,
Melba
02-25-2022 08:23 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
03-01-2022 10:07 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
03-02-2022 10:08 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.