Terrible quality of Nest IQ Outdoor?

[PeterV1]

Dear community members,

I have 2 Nest IQ outdoor camera's at my house; one is working fine for over almost 3 years now, and the other camera is really terrible.
It suddenly stopped working in October 2020, and after several contacts with the helpdesk and replacing both the adapter and power cable, it turned out that the camera was broken. It was replaced under warranty.
In February 2021 it stopped working again. After checking the standard issues, it seemed broken again. So again a replacement has been shipped.
In May 2021, believe it or not, it stopped working again. Again tested with new adapter and power cable, no succes. So for the 3rd time a new camera was shipped. I also bought a surge arrestor/protector just for sure.
So far so good, however this morning the camera broke down again. After contact with the customer service they are going to send me a replacement camera for the 4th time now.

Are more members having issues with the quaility of the Nest IQ outdoor?
How can a 270,- euro camera brake down for 4 times in 1,5 year??

[aatienza]

Hey PeterV1,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Thanks,

Archie