This is crazy

[Rick5]

Am I getting this right? When someone rings the doorbell, it will not announce on your phone and it won't immediately give you a video from the doorbell camera? What is a doorbell for? I can't believe that a company like Google would make such a useless product. Please tell me that I am missing something.

[firmwaredev]

It will announce and stream video (and allow two way audio) on video type Google assistant devices (like the Google Hub), but yes I don't think it's possible to have it do same on a phone.  It will send notifications to your phone, with a video snapshot.  I can't recall if you can click on the link/photo provide and get right to a live stream.  I don't think I've ever tried that, as generally I just depend on the Google hub to see who's there.

[Rick5]

This product will be returned. I will get another company's product. What a disappointment. 

[Brad]

Hey there,

I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.

• Open the Google Home app

• At the top right, tap your account.
• Tap Feedback 

• tap the type of device you'd like to submit feedback for.
• To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
• In the feedback summary, write a brief description of your issue.
• Be sure to check the box for Screenshot and System logs.
• To submit feedback, at the top right corner, tap Send 

If you need anything else, please let me know.

Best regards,

Brad.

[aatienza]

Hey guys,

Chiming in to check if you have additional questions or concerns as we will be locking this thread within 24 hours. 

Let us know so we can assist you right away.

Thanks,

Archie

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[Rubes]

I’m using the Nest app on an iPhone and my doorbell does exactly what you described. When the doorbell button is pushed, I get a video view on my iPhone that basically takes over the entire screen showing me the front door with some commands to ignore it or reply via those pre-recorded messages.

[firmwaredev]

This question was about the Nest Doorbell (Battery), which does not use the Nest App.  It uses the Google Home ecosystem.

[aatienza]

Hey folks,

Chiming in to check if you still need help with this?

Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,

Archie