05-03-2023 10:48 AM
Hi there
I just bought the Google Battery doorbell.
Having trouble with the notifications. I've listed the issues below.
I spoke with Google Support and was told that I can ONLY receive a notification should someone be at the door. My hope was, like the Arlo Doorbell, should someone be at the door, my phone would ring and once I answered the call, could have a conversation with whoever is at the door.
I'm hoping that this is incorrect information and you will be able to pass along step-by-step instructions on how to address the issues outlined above.
Thanks
06-07-2023 02:28 PM
Hello SS8,
Thanks for reaching out here in the Community. To confirm, how far is your Nest Doorbell from your Wifi router? You need to turn on the Visitor announcements from your Google Home app to connect it to your Arlo speaker. The Talk and Listen feature of your Nest Doorbell battery works like a video call. You can speak through your Nest Camera and receive audio from it at the same time.
Give these steps a try:
Home App
Best,
Emerson
06-13-2023 12:07 PM
Hi SS8,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Were you able to hit the links I've shared? We'd be glad to hear from you.
Thanks,
Emerson
06-14-2023 12:57 PM
Hey SS8,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Regards,
Emerson