Unable to re-set up camera

[dmh3792]

I have been using the indoor camera for a couple years without an issue. We moved the camera to a new location in our house, and it was not able to connect. I then removed the camera from my Nest/Google account to try and resetup, but now every time I try it fails. I am getting error C323 from both my iOS app (trying Nest and Google Home, both fail) and also via a web browser running chrome on Windows. Very frustrated, I also have two other Nest cameras (outdoor) that are not connecting either - WiFi network has not changed in the last couple years, it is a Ubiquiti network if that matters with multiple access points, all within range of the camera location.

-Dave

[EmersonB]

Hello dmh3792,

Thanks for reaching out here in the Community and we appreciate you sharing here what you've done. We would recommend you to reset your Nest Camera to the factory default then set it up again. Let us know your update here.

Regards,
Emerson

[EmersonB]

Hi dmh3792,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Thanks,
Emerson

[EmersonB]

Hey dmh3792,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Best,
Emerson