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Unable to separate the base plate and wall plate on Nest cam

DenverJaguar
Community Member

I ordered a set of two. Both have the black wall plate stuck inside the magnetic base. Neither have holes in the black plate, and they are stuck. 

4 REPLIES 4

DenverJaguar
Community Member

PXL_20230207_222228257.jpg

DenverJaguar
Community Member

nevermind, I'm stupid  Thought that was the wall plate stuck in there. 

Hi DenverJaguar,

 

Got it, thanks for sharing that with us. To make sure, do you have other questions or concerns?
 

Thanks,

JT

Hey there,

 

It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT