Unauthorized charges

[TLCooper5]

I'm wanting to know why I was charged $127.92 twice once on 12/23/22 and again on 2/22/22

[Brad]

@TLCooper5 

I can understand that large charges should be looked into if you were not expecting them. However, I am afraid that since we do not have this kind of access to help you here in the forums, it is best for you to fill out this form, so support can reach out to you for assistance. That way, you can get help from them there. 

Best regards,

Brad

[Crystal34]

Live agent

[EmersonB]

Hello everyone,

@TLCooper5, I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

@Crystal34, hit this link to reach our support team. Let us know how it goes.

I appreciate the help, Brad.

Regards,
Emerson

[Markjosephp]

Hi there,

I'm checking back in — how's it going? Have you managed to contact our support team? 

Regards,

Mark

[Markjosephp]

Hello everyone,

I don't want to be a nudge, but I'd like to check if you were able to reach our support team. Feel free to reach out again if you still need help. Otherwise, this thread will be locked for 24 hours.

Regards,

Mark