Using nest phone app. Unable to connect floodlight to nest.

[SanLeandro]

Going through the add device protocol.  Entering setup code (no qr). During process enter setup and then asked for serial number.  At this point there is no place to enter serial number.

[Jenelyn_O]

Hi SanLeandro,

Thanks for reaching out. I'd like to have a clear vision of what you're seeing in the app during the setup process, especially when it is asking about the serial number of your Nest Camera. Could you please take a screenshot and share it with us? 

To post a photo, click this link then scroll down to your response and hit reply. Check for the camera icon or click the three horizontal dots to expand the toolbar.

Best,

Jenelyn