Very short battery life on nest camera (less than 24 hours)

[Ann88]

We just got the camera and charged it fully. Last night I plugged in the charger and left it charging all night. I unplugged it this morning, and about 12 hours later, it’s down to 6%

[MplsCustomer]

@Ann88 

Is the USB plug plugged in securely and tightly to the bottom of the camera and is the charging cord feeding towards the FRONT of the camera (as it should)?

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Regards,

Juni

[Juni]

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni

[janthadeus]

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need anything else.
 

I appreciate your help, MplsCustomer.

Thanks,

JT