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Why is my nest camera not capturing animal (dear) moment ?

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Leslie De Los Santos 

 

The resolution is at  the highest level and I have 4 zones to capture all movement. WIfi connection is excellent.
 
2 REPLIES 2

JohnF
Community Specialist
Community Specialist
Hi there, Leslie.
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I would love to look into this issue further for you. I would check your alert settings to see if it is set to pets or animals are set up or not. 
 
 
-from Brad C.(Community Specialist)

gacald
Community Member

Having the same issue with a Nest Cam Outdoor.  Was there any resolution?