WiFi camera no longer showing up in my devices.

[Jaguartool]

I was able to connect to my wifi camera this morning before work. When I got home from work I went to check to see if anything had happened while I was gone, and my camera was no longer showing up in my app. Very strange to me. It's a new one for me, and never had done this before. The light on it is solid like it's connected to something. What is the deal with that?

[Brad]

Hey there,

Thanks for bringing this up to me, I'd love to take a look into this for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This might be helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad