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Wife cannot see Doorbell, requires a Nest account??? Thought this was all Google Home.

Oxygn
Community Member

My wife is part of our household and she cannot access the live footage from our Doorbell that I just installed. Its asking her to make a nest account. 

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hi Oxygen,  I'm and end user like you.  I believe the way camera sharing works these days is the person you want to allow to see the cameras MUST have their own Gmail account.  Then you go into the app and you invite them (using their email address) to see the cameras.

Hope this helps...

aatienza
Community Specialist
Community Specialist

Hey Oxygn,

 

Appreciate the help, EmptyNester. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Oxygn,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Oxygn,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie