12-24-2022 07:27 AM
Our wired Nest Cam has been connected to our google home for years, but we accidentally removed it from the Nest app, and now cannot find a way to get it back connected. The camera is mounted outside and we cannot access any QR code from the device. Any suggestions?
12-24-2022 07:47 AM
Unless you wrote down the 6-character Setup Code when you installed the camera (we started doing this years ago for our cameras and doorbells), you will either need to scan the QR code on the camera or enter the 6-character Setup Code printed near the QR code on the back or bottom of the camera or on the base. Google Nest does not provide any alternatives.
12-29-2022 08:19 AM
Hello everyone,
@Hharper2 I just wanted to bump in to see if you were able to read what MplsCustomer's has shared and to check if you still needed some help on this or if you were able to get it sorted out. If you have other questions, just let us know and we'll be happy to continue helping.
I appreciate the help, MplsCustomer.
Thanks,
Emerson
01-02-2023 01:58 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
01-03-2023 03:49 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie