Won’t connect

[Bth0308]

When I go to set up my camera at the very end it says failure.  What can I do?

[SteveT1]

Hi there,

Thanks for reaching out. Let's get this sorted out. A few questions:

1. What Nest Camera are you trying to set up?
2. What is the color of the LED lights during setup?
3.  What app are you using for set up?

You can also check this article on how to Troubleshoot Nest camera and doorbell setup messages for detailed steps.

Regards,

Steve
 

[SteveT1]

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.