Won’t connect

[Stephm702]

I previously used this camera at a different home and now it connect again . I tried to unplug and plug in and it still won’t connect . It keeps telling me something went wrong . 

[MplsCustomer]

@Stephm702 

Did you remove your camera from the Google Home app while still on your previous Wi-Fi network and then perform a factory reset?

Moving guide for Nest devices:
https://support.google.com/googlenest/answer/11151047

Factory reset for 2nd gen indoor camera (be sure to use the "Factory reset" instructions, not the "Restart" instructions):

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=1289358239768216915-NC#zippy=%2Cnest...