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camara not work

Community Member

Nest is a Rip off  today at 3 Am lost the connection to the camara  .

so i be looking how fix , finale i was able to call  technical dep. and after some time in the phone they tell me because i not paid a month fee for service i can use it any longer  i have this camara for  as long 4 years , Lest sabotage Google and Nest  this is a rip off tell other no purchase  this way Nest is out sales    . in addition i find that Google  and nest use your data and sell it and monitor you , i am Glad i do not have indoor Camara  and they se all .



Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this. I understand how upsetting this may be, and I'm happy to assist you with this. It sounds like your Nest Aware subscription may have lapsed for some reason. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription. 


Best regards,


Community Specialist
Community Specialist

Hi everyone,


@LuisCamara how's it going with your Nest Camera? Were you able to read the information and check the links that Brad has shared?  In case you have an update, you know where to find us.


I appreciate the help, Brad.



Community Specialist
Community Specialist

Hey LuisCamara,


I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.


Thanks for the help here, Brad and Emerson.