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doorbell battery not going to google mini

fish923
Community Member

does doorbell battery ring on google mini? I can't seem to get it to work. I cannot find a setting for this. Thanks for any help! Mike

8 REPLIES 8

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Fish923.  I was able to turn this feature ON using the  Google Home app. 

#1 Go to the home page in the Google Home app where you see all your devices.

#2 scroll down until  you see your doorbell cam and select it

#3 click on the GEAR icon in the upper right corner

#3 Select DOORBELL  and make sure the VISITOR ANNOUNCEMENTS it turned ON.

Hopefully that will get you going.

This only works when someone actually pushes the doorbell button.  It does not work if someone approaches the doorbell.  Many people have requested this but it does not exist yet.

 

 

No that is not a solution. As I mentioned earlier I have 2 separate mini devices, and one of them works - so it is not the doorbell settings. I keep waiting for someone to tell me that the old(2020 version) google mini will not announce doorbell presses - but I have not received that message. So, I assume it should work - but doesn't. After dealing with Amazon and their mini - I am beginning to realize the drawbacks of all of this leading edge technology is that there is no plan in place to support it and answer users questions. ZERO support is the correct statement.very frustrating in this day and age. But, thanks for your opinion.

fish923
Community Member

Thank you for your help. I found that the new doorbell mini did work with a brand new Google nest mini that I ordered at the same time as the doorbell battery - BUT it does not work with the existing google mini that I already had. Is it not compatible with the 1 year old google mini that I had previous to this?

Thanks again for your assistance.

fish923
Community Member

p.s. if I wanted badges, I would ask for them - instead of the help I need in this thread. Nuff said about the lack of support. Period. That sound you hear is my garbage can opening. Google mini - join alexa in the dump heap

 

GarrettDS
Community Specialist
Community Specialist

Hey there,
I apologize for the late response but I wanted to see how I could help.

 

I appreciate you taking your time to give us feedback about the products and devices that we have. Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on. 

 

Badges are a common feature within any community that you join. You will see them anywhere you go as some people like having that sense of achievement. 

Please let me know if you have any other questions.

Best regards,
Garrett DS

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Fish923,  Glad you got it sorted out.  At least now you know the old gen isn't supported.  I have to say that I think Google is the worst case scenario when it comes to lack of compatibility within their own product line.  

And yes, I agree with you on the badges.  What the heck is that about.  Do they think we are children?