feedback from community about wireless nest cam

[Goopy]

hello everyone.

for the better part of a month, since I received my battery operated nest cam it has failed to work properly. Things such as failure to record events and not sending any notifications. And after spending time on this, and other forums It seems to be a common theme. I would like to know from any community member if their battery operated nest cam has worked properly for them. By that I mean working only on battery power and not through a power source. And recording events as well as sending notifications. So I’m looking for positive feedback on the nest cam.

[Brad]

Hi there,

Thank you for your patience, when it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:

• This is a great article on general charging times for your devices.
• This helpful article tells you how to save the battery with your doorbell or camera.
• And this last article, will go over charging expectations when you may live in a cooler/colder environment which will address charging temperatures, etc.

I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.

Best regards,

Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad