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google nest indoor cam not connecting to wifi

LizzetG-10
Community Member

i bought 2 cameras the one for outdoor/indoor and one for indoor. i connect the outdoor/indoor with no problems it was quick and easy. i tried to connect the indoor one but it was say “couldn’t connect device” so i switched to my moms account it was going well til it said “couldn’t connect to wifi” i really need help setting this up i’ve been trying since yesterday night and nothing has happened. if i can’t do anything by friday i will be returning it back.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

aatienza
Community Specialist
Community Specialist

Hey LizzetG-10,

 

Chiming in to check if you still need help with this?

 

Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey LizzetG-10,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Thanks,

Archie

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.