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i need help changing my wi-fi company

womack91
Community Member

trying to change my wi-fi to another company

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@womack91 

Below is Google Nest's Help topic on updating Wi-Fi.

Since the process is not easy, Google Nest's first recommendation when changing Wi-Fi is to set the network name (SSID) and password on your new router/modem to the same values used on your old router/modem. We did that a couple of years ago and did not have to update any of our Google Nest devices.

https://support.google.com/googlenest/answer/9223711

GabrielaG
Community Specialist
Community Specialist

Hi 

 

Thanks for reaching out to the community. I understand that you want to change your WiFi company. I'm happy to assist you right now.

I also appreciate your input.  

To get a better understanding of the situation, please help me out by answering the following questions:

  • Are we talking about changing your WiFi in your router or your Internet Service Provider?

  • Do you have a Google WiFi device? If so, what type of Google WiFi device do you have?
  • What is your Internet Service Provider?

Any additional details you can provide will be helpful.

 

Regards,

Gabriela