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iPhone push notification sound

GreggH
Community Member

Why can't the iPhone push notification sound be customized?

It seems to be forced to be the same as text messages which makes no senses.   I don't know if someone is at the door, a motion camera has been activated, or if I just have another meaningless text message coming in after hours. I am looking to do a full google home, but this really limits the functionality of the system.  Are there any plans to get this capability added?

 

6 REPLIES 6

Hawks
Community Member

I hope so, the only thread I found on it appears to be locked. Seems a vital function for a doorbell that I can also apparently use away from home.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

Hawks
Community Member

As far as I’m aware we’re still stuck with generic sounds so still need help. Thanks 

Brad
Community Specialist
Community Specialist

@Hawks

 

There is no option for a different sound or tone. There is the single default tone. Terribly sorry for the inconvenience.

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.