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is there any live support (even an email) for Nest Support?

ihaterobots
Community Member

Is there any Nest Cam Support?  My Nest camera became disconnected and won't reconnect - stating the camera is tied to another account (potential takeover).  I have 2 Nest accounts and the camera is not on either... thus am I stuck with throwing the camera away?   I just want to move on... no live support, it is a shame to throw away a $200 + camera I bought only a few years ago.

1 REPLY 1

MplsCustomer
Bronze
Bronze

@ihaterobots 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.