cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

lost nest camera magnetic base plate

dlucas2447
Community Member

I lost the base plate for my camera, how do I get a replacement?

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hey there,

I can imagine this has been stressful for you. Please fill out this form, and a higher tier of support will reach out to you with next steps. As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement, We're sorry for the inconvenience. 

Best regards,
Brad

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@dlucas2447 we haven't received your form — were you able to fill it out?

I appreciate the help, Brad.
 
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi dlucas2447,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey dlucas2447,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson