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my nest cam lens is broke

nestcambroke
Community Member

it isn't under warranty and yall dont offer spare parts? what do i do? 

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @nestcambroke 

 

Thanks for reaching out to our community about your Nest Cam. I'm here to help you with that.

 

We are so sorry for this situation, but unfortunately, it is not available to buy this specific part of your camera. This part is delicate and not easy to replace. For those reasons, we cannot offer you this part.

 

If you have questions about this or any other device, let me know by replying to this answer.

 

Best regards,

Douglas.