need base for nest camera

[meckrad]

the base from  my outdoor nest camera was stolen.  I dont know why they just took the magnetic base, but it happened.  How do I get a new base?  The camera will not mount without the base to the ceiling without the base. can anyone help. thanks Cliff Roemer

[tajennifer]

Hi meckrad,

Thanks for posting. I'm so sorry to hear that the base of your Nest Camera Outdoor was stolen. I understand how frustrating this situation can be. But don't worry, I can help. In this case to assist you further, I'd like to gather some information:

1. What type of camera do you have battery or wired? 
2. When did the incident occur?

In the meantime, keep in mind:

• Check your Nest Aware subscription: If you have a Nest Aware subscription, you may be able to access recorded video footage from before the theft.

Please keep me posted.

Regards,

Jenny