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nest outdoor camera cable is rotting right out of the camera, needs fixing

Rick333
Community Member

Nest outdoor camera cable rotting right out of the camera, needs fixing.

Where can I get it repaired?   I live in the desert and this is the second camera this has happened with.

Would like to know what the costs would be. Hate to buy another camera because the camera is fine just a deteriorated outer cover and feel it's a hazard.

 Thanks

4 REPLIES 4

EmersonB
Community Specialist
Community Specialist

Hello Rick333,

 

Thanks for reaching out here in the Community. I'm sorry to hear about your experience on your Nest Camera’s cable. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

 

Regards,

Emerson

EmersonB
Community Specialist
Community Specialist

Hi Rick333,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Rick333,

We haven't received your form — were you able to fill it out?

Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi there,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Regards, 
Emerson