05-23-2023 05:41 PM
Nest outdoor camera cable rotting right out of the camera, needs fixing.
Where can I get it repaired? I live in the desert and this is the second camera this has happened with.
Would like to know what the costs would be. Hate to buy another camera because the camera is fine just a deteriorated outer cover and feel it's a hazard.
Thanks
06-17-2023 03:51 PM
Hello Rick333,
Thanks for reaching out here in the Community. I'm sorry to hear about your experience on your Nest Camera’s cable. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Regards,
Emerson
06-21-2023 07:07 AM
Hi Rick333,
I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.
Best,
Emerson
06-27-2023 07:43 AM - edited 06-27-2023 07:44 AM
Hey Rick333,
We haven't received your form — were you able to fill it out?
Thanks,
Emerson
06-30-2023 11:36 AM
Hi there,
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Regards,
Emerson