nest outdoor camera setup to non-google wifi

[Laffre803]

i recently changed my wifi to a TP-Link Deco W7200.  i'm unable to reconnect my nest outdoor cameras to the new network.  are they not compatable?  any help is very appreciated!

[MplsCustomer]

@Laffre803 

Google Nest makes it difficult to change the network name (SSID) and password for its devices, especially the new devices.  The easiest approach is to set the network name (SSID) and password on your new TP-Link WiFi router to the same SSID and password used on your old WiFi. That's what we've done when changing WiFi routers.

[EmptyNester]

Hi Laffre,  The nest cams work with most WIFI routers so you should be okay there.

Mpls is correct in that your path of least pain is to give you new WIFI router the EXACT same name an password that you have before.  This way every device will connect to the new router and the device probably won't know you even made a change.

If you can't to then I believe your only option is to do a HARD reset of the camera to set it back to it's factory settings and then try and re-add it as a new camera.

Important note:  If you do the factory reset you have to hold the button for 30 seconds and not the 5-10 seconds the instructions state.  If you only hold it for a short period of time then it is not a FULL reset.

good luck and please report back if any of this helped resolve your problem.

[MplsCustomer]

These are the instructions on Google Nest Help for updating WiFi settings:

https://support.google.com/googlenest/answer/9223711?hl=en

[EmptyNester]

Hi Mpls,  You are AWSOME for posting this link.  I had no idea it existed but I'm sure it will help a lot of people.

[Jeff]

Thanks for the help, MplsCustomer!

Laffre803, are you able to look into the resources MplsCustomer shared to see if they can help clear up your issue? Let me know if you still need more input.

Thanks.

[Jeff]

Hi, Laffre803.

I just wanted to check in once more to see if you were still needing some input and help here. If so, just let us know.

Thanks!

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks