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new nest doorbell

bor
Community Member

This is a wired doorbell, the doorbell chimes when you push the button outside, but no sound from the transformer/chime inside.

 

3 REPLIES 3

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Sorry to hear about that and for the delay. Let's check this further.

 

A few questions — when did this start? What type of chime are you using?

 

You can go to this article on how to Check Nest doorbell compatibility to make sure that your setup is correct.

 

Regards,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

It's me again. Just checking in to see if the article shared helped. If you have other questions and concerns, feel free to let me know.


Best,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve