new outdoor gen 2 will no longer power on

[johnder]

i have a nestoutdoor gen 2 camera that was setup and working for weeks and suddenly stopped working and will now not power on, i have tried multiple power cords and outlets and get no status lights at all

the camera was purchased on ag 11 so should still be under warranty, i cant figure out how to start a claim

[MplsCustomer]

@johnder 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.