01-02-2023 03:26 PM
Hello, I am not sure why I can't see any video history on my web browser or Android device. I wonder if someone can help to lighten up this issue. I was able to view and download them before but not able to do that anymore.
Thank you so much in-advance.
01-02-2023 04:33 PM
Did your 30-day Nest Aware trial subscription end?
01-06-2023 08:51 AM
Hi there,
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. It sounds like you may have been on a Nest Aware trial that may have ended. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription.
Best regards,
Brad
01-09-2023 09:09 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
01-10-2023 09:14 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad