one nest camera will not turn on. two others working fine

[krbugler]

Seems that one of three cameras turn off on its own. Exceedingly difficult to turn it back on. Thoughts/help? Can't find anything on google sites to address the issue.

[canosoup]

The newer cameras seem to have more problems than the nest predecessors. I’ve had 2 of the cameras go bad without any solution from Google support except to tell me my cameras are out of warranty. 💵 gets expensive after spending money on cameras and they’re aware service.

[EdmondB]

Hello everyone, 

@krbugler, i understand that you're having trouble keeping one on your Nest camera to stay on. I'll be happy to look into this. Just to check: What type of Nest camera are you using? If it’s wired, have you tried using a different power outlet or a different USB cable?  If it's a battery-type Nest camera, have you tried charging it for more than 5 hours or tried doing a factory reset? Here is a link on how to restart or factory reset Nest camera

@canosoup, i’m sorry if you have to go through this. Can you please share the Case id when you contact our phone support? 

I look forward to your response.

Best,
Edmond