outdoor camera

[BjOHNSON300]

How to fix outdoor camera got wet and is offline?

[MplsCustomer]

@BjOHNSON300 

There have been occasional postings in this forum about outdoor cameras that got wet, but, because the cameras are sealed, no resolutions (like these: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-outdoor-camera-full-of-water/m-p/1... and https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/water-into-my-camera/m-p/33589).

You could try contacting Google Nest Support to see if you'd qualify for a 1-year warranty replacement: https://support.google.com/googlenest/gethelp

(All of our cameras are under overhangs or a camera shade, so we haven't encountered this problem.)

[aatienza]

Hey BjOHNSON300,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

I appreciate the help, MplsCustomer.

Thanks,

Archie

[aatienza]

Hey BjOHNSON300,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie