wide angle view

[kjh9]

I just upgraded from the Nest Hello doorbell to the 2nd generation nest doorbell. My Nest Hello had a wide angle camera and I could see more than a few feet to the left and right. This new camera shows me a very limited view of my space. I have searched the Google Home app for a way to enable a wider angle view for the camera and I cannot find a way to do this. I literally went from seeing my whole porch to being able to see a few feet near the doorbell with an upgraded version/generation. 

[MplsCustomer]

@kjh9 

Unfortunately, Google Nest decided to narrow the aspect ratio (width to height) of 4:3 for the 1st gen Google Nest Hello Doorbell to 3:4 for the 2nd gen Google Nest Doorbell.  We're sticking with our Nest Hellos as long as they will last.

[kjh9]

I got a package or two today and I can’t even see them on my porch. Kind of defeats a big reason to even have a video doorbell. 

[tajennifer]

Hi kjh9,
 
Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the angle of your Nest Doorbell 2nd Gen that is not giving you the view that you expected. We are sorry for the inconvenience that this may cause. But please, we appreciate your feedback. We're constantly working on improvements, and your input helps us shape future features.

Please let me know if you have more questions.

 
Best regards,
Jenny