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Assistant will not work with Chromecast voice remote

CM59
Community Member

I just got Chromecast with Google TV and Voice  4K.

When I press the Google Assistant button on the Chromecast Voice Remote, I get the message, “Sorry, I am not This pretty much means I don't really have a "Voice Remote" unless I can get this working. available in this profile yet.” 

I have not set up any profiles, just my own account.

Not sure where to go from here.

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

This is working as intended if you have app-only mode enabled. You'll need to turn off app-only mode if you'd like to use the Google Assistant features.

  1. From the Google TV home screen, select the settings cog and then Accounts and sign-in.
  2. Select your profile.
  3. Turn off apps-only mode.

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

@David_K, thanks for your assistance here.

@CM59, I'm checking in to see if you've tried the steps given above. I'd be glad to hear from you, so please tell me if you are still having issues.

Best,
Lovely

CM59
Community Member

Yes, thank you. That worked.

LovelyM
Community Specialist
Community Specialist

Hi there CM59,

I appreciate the update! I'm glad that you're back up and running. Please let me know if you need anything since I'm going to lock this thread within 24 hours. If you have further concerns, please feel free to create a new post.

Best regards,
Lovely