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Can’t download apps

Jeffersondee
Community Member

Can’t download the Disney+, Binge, ABCiView and SBS On Demand apps. It says app on not compatible with this device. I am in Australia. Any ideas?

4 REPLIES 4

Jch12
Community Member

Hi. My ABC iView and SBS are working. May need some updates. 

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

I appreciate your help here, Jch12.

 

Jeffersondee, we hope that helps but, if you're still having trouble downloading the apps on your Chromecast with Google TV (4K), please reboot your device. If the issue persists, do a reset on your Chromecast with Google TV (4K).

 

Thanks,

Jennifer

Azarco
Community Specialist
Community Specialist

Hey Jeffersondee,

 

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.


Regards,

Alex