Can't enter password on Chromecast with google tv

[Roscoe13]

My chromecast with google pops up a message on my TV that says I've been logged out and wants me to login again.  I'm at the prompt where I can put in my password, but I can't enter a password...

Ideas?

Thanks,

Roscoe

[Jeran]

Hey there Roscoe13,

I apologize about the late response, thank you for being patient on this! Were you able to fix that login issue? If not, I'd be happy to help out, as I can imagine it may be confusing where to go with this. What I would recommend is to make sure you're properly connected to your Wi-Fi network. If you are, and you still can't log in, go ahead and factory reset the Chromecast and re-set it back up.

I hope this helps you out, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Roscoe13, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran