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Can't move up or down on home screen on my Google Chromecast.

ChristyR13
Community Member

I can only use the voice search, I can't move up or down on home scream to make a different app selection.

 

Christian E. Odom
1 Recommended Answer

djtetei
Bronze
Bronze

Install Google Home 2.46.1.7 application update which now includes a built-in remote and use it to check remote batteries level. Replace the batteries if need be.

If the level is still good, remove the batteries from the remote, reinstall and re-pair the remote.

View Recommended Answer in original post

3 REPLIES 3

djtetei
Bronze
Bronze

Install Google Home 2.46.1.7 application update which now includes a built-in remote and use it to check remote batteries level. Replace the batteries if need be.

If the level is still good, remove the batteries from the remote, reinstall and re-pair the remote.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from ChristyR13, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran